Quality Policy

In order to conform to international quality standards, highly sophisticated and most modern testing equipment has been installed. Each unit has its own laboratory for quality control.

Quality Policy Statement and Quality Objectives:

We aim to:

• Understand our markets and customer needs and expectations and continuously improve our service to facilitate growth
• Provide a high level of service to our customers with as minimum cause for complaint as possible 
• Ensure that when complaints are received, they will be attended to in a timely manner with a view to eliminate the root cause and prevent recurrence 
• Maintain a healthy constructive work environment that enables personnel to produce optimal output 
• Continually comply with the requirements of ISO 9001:2000 and improve the effectiveness of our Quality Management System 

QualityPolicy:

Moosa Traders committed to total customer satisfaction, and compliance with regulatory bodies at all times, at maximum effectiveness and minimal cost.

Every employee is charged with the responsibility to meet customer requirements and continually improve the quality in keeping with our objectives.

By continuing to improve the ways we treat our customers, employees, and vendors, we will contribute to the mutual business and personal success of all.